Terms & Conditions

Welcome to Argun! These Terms and Conditions outline the rules and regulations for the use of our products and services. By accessing our website and using our products, you accept these terms in full.

1. Acceptance of Terms

By using Argun products, including chargers, data cables, and related accessories, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our products and services.

• These terms apply to all visitors, users, and customers
• You must be at least 18 years old to make purchases
• By placing an order, you confirm that you meet the age requirement
• You agree to use our products only for lawful purposes

2. Product Information & Specifications

Argun strives to provide accurate and up-to-date information about all our products. However, we reserve the right to make changes without prior notice.

Product Details

• Accuracy: We make every effort to display accurate product descriptions, specifications, and images
• Availability: Product availability is subject to change without notice
• Specifications: Technical specifications may be updated to reflect improvements
• Images: Product images are for illustration purposes and may vary slightly from the actual product

3. Orders & Payment

Placing Orders

When you place an order through our website or authorized retailers, you are making an offer to purchase our products. We reserve the right to accept or decline any order at our discretion.

Payment Terms

• Payment must be made at the time of placing the order
• We accept various payment methods including credit/debit cards, UPI, net banking, and digital wallets
• All prices are in Indian Rupees (INR) unless otherwise stated
• Prices include applicable taxes unless mentioned otherwise
• Payment information is processed securely through encrypted channels

Order Confirmation

You will receive an order confirmation email once your payment is successfully processed. This email will contain your order details, estimated delivery date, and tracking information.

4. Shipping & Delivery

Shipping Policy

We aim to process and ship all orders promptly. Delivery times may vary based on your location and product availability.

• Processing Time: Orders are typically processed within 1-2 business days
• Delivery Time: Standard delivery takes 3-7 business days depending on location
• Tracking: You will receive tracking information via email and SMS
• Shipping Charges: Shipping fees vary based on order value and delivery location

Delivery Issues

While we take utmost care in packaging and shipping, Argun is not liable for items lost or damaged during transit. Please contact the shipping carrier for resolution of such issues. However, we will assist you in the claims process.

5. Returns & Refunds

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return products within 7 days of purchase for a refund or replacement.

Return Eligibility

• Products must be unused and in original packaging
• All accessories, manuals, and free gifts (if any) must be returned
• Products must not show signs of wear, damage, or alteration
• Return request must be initiated within 7 days of delivery

Refund Process

• Refunds are processed within 7-10 business days after receiving the returned item
• Refund amount will be credited to the original payment method
• Shipping fees are non-refundable unless the return is due to our error
• You will receive an email confirmation once the refund is processed

Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons. This includes opened personal care products and items marked as non-returnable at the time of purchase.

6. Warranty Information

Product Warranty

All Argun products come with a manufacturer warranty covering defects in materials and workmanship under normal use.

• Warranty Period: Varies by product (typically 6-12 months from date of purchase)
• Coverage: Manufacturing defects and material faults
• Exclusions: Physical damage, water damage, misuse, or unauthorized repairs
• Claim Process: Contact our customer support with proof of purchase

7. User Conduct & Prohibited Activities

Acceptable Use

Users must comply with all applicable laws and regulations while using Argun products and services.

Prohibited Activities

• Unauthorized access to our systems or networks
• Tampering with product safety features or certifications
• Distribution of harmful, illegal, or inappropriate content
• Reverse engineering, modifying, or reselling our products without authorization
• Using our products in ways that violate safety standards or regulations
• Making fraudulent purchases or providing false information

8. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Argun and is protected by copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, or display our content without written permission
• Our trademarks and logos may not be used without prior authorization
• Product designs and specifications are proprietary information

9. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms outlined in our Privacy Policy.

• We collect personal information necessary for order processing and delivery
• Your data is stored securely and never shared with third parties without consent
• You have the right to access, modify, or delete your personal information
• We use cookies to improve your browsing experience

10. Limitation of Liability

Exclusion of Liability

To the maximum extent permitted by law, Argun shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use or inability to use our products or services
• Unauthorized access to your data or communications
• Statements or conduct of any third party
• Any other matter relating to our products or services

Force Majeure

Argun is not responsible for delays or failure to perform resulting from events beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, storms)
• War, terrorism, or civil unrest
• Government actions or regulations
• Labor strikes or disputes
• Pandemics or public health emergencies
• Failure of suppliers or third-party service providers

11. Changes to Terms & Conditions

Argun reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our products and services after changes are posted constitutes acceptance of the modified terms.

• We will notify users of significant changes via email or website notice
• It is your responsibility to review these terms regularly
• The "Last Updated" date at the top indicates when changes were made

12. Governing Law & Dispute Resolution

Applicable Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

Dispute Resolution Process

• Step 1: Contact our customer support team to resolve the issue amicably
• Step 2: If unresolved, the matter may be escalated to mediation
• Step 3: Legal proceedings may be initiated as a last resort

13. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us: